Preventative maintenance - hotfix deployment

16 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Updated

Deployment of the hotfix release has completed for our North American hosted infrastructure.

The final deployments to our APAC hosted infrastructure are now underway.

Updated

Deployment of the hotfix release has completed for the EU infrastructure.

North American hosted infrastructure is underway now.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Following some preventative maintenance work being progressed out of hours this weekend, our technical teams will be deploying a new hotfix version across our global infrastructure. This is being done in an abundance of caution in order to address a potential issue that has recently been identified and fixed.

The deployment of the hotfix version will take place overnight for all client regions, with minimal downtime, so there should be no disruption to normal hours of operation.

Thank you in advance for your understanding.

Affected components
  • AU Region
    • AU Design
    • AU Production sites
    • AU ODS
    • Production Components
      • Claims
      • Emails
        • New Business Emails
        • Quote Emails
        • Referral Emails
      • Endorsements
      • Multi Items
      • MTAs
      • Quote Engine
      • Referrals
      • Renewals
      • Reports
    • Online Payments
  • JP Region
    • JP Design
    • JP Production Sites
    • JP ODS
    • Production Components
      • Claims
      • Emails
        • New Business Emails
        • Quote Emails
        • Referral Emails
      • Endorsements
      • Multi items
      • MTAs
      • Quote Engine
      • Referrals
      • Renewals
      • Reports